Distance Selling Contract

ARTICLE 1 – PURPOSE

This Agreement governs the rights and responsibilities of the parties concerning the electronically ordered goods by the BUYER from the SELLER’s website, in accordance with the provisions of Consumer Protection Law No. 6502 and Distance Selling Regulations. The BUYER agrees to be informed about the following matters by reviewing the information at https://ateserjewelry.com before entering into this Agreement, prior to placing an order, and assuming payment obligations.

ARTICLE 2 – PARTIES

SELLER'S INFORMATION Name: Ateser Jewelry Address: Osmaniye mah. Cemiyet Sok. Yuvam apt. no: 9 D: 1 Bakirkoy/ Istanbul Phone: +90 531 360 6164 Email: marketing@ateserjewelry.com Return Address: Osmaniye mah. Cemiyet Sok. Yuvam apt. no: 9 D: 1 Bakirkoy/ Istanbul

BUYER'S INFORMATION Full Name: Address: Phone: Email

ARTICLE 3 – PRODUCT FEATURES AND PAYMENT TERMS

3.1. The BUYER acknowledges and confirms that they have reviewed and familiarized themselves with the essential characteristics, selling price inclusive of any taxes, payment methods, and delivery details concerning the product, and have provided the required written confirmation. The BUYER further confirms that they have received all necessary information from the SELLER, as required by the Distance Selling Regulations, prior to entering into this Contract.

3.2. The specifications and quantity of the product purchased by the BUYER correspond to the information provided on the website at https://ateserjewelry.com and on the invoice. Upon completion of the sale, the order summary and terms of the sales contract are sent to the BUYER’s email address. Any additional transportation and delivery charges are also communicated to the BUYER via email.

3.3. In the event of any pricing errors attributable to the website system at https://ateserjewelry.com/, the BUYER will be promptly notified of such errors. The BUYER may choose to cancel the transaction or proceed with the sale at the correct product price.

3.4. The product price and payment currency may vary depending on the BUYER’s location. Payments for products purchased by BUYERs residing in Turkey will be processed in Turkish Lira, while payments for products purchased by BUYERs residing outside Turkey will be processed in Euro or USD, based on the prevailing exchange rates. If the BUYER uses a VPN to change their location and make a purchase, the SELLER reserves the right to cancel the sale accordingly.

3.5. While payment via credit card may be made in a single installment, the option for multiple installments is subject to seasonal contracts with banks. The installment terms and any subsequent interest charges are determined at the discretion of the relevant bank.

3.6. Payment for the product under this sales Contract must be made using the method preferred by the BUYER. For credit card payments, the BUYER must enter their credit card details in full on the payment platform. If the product price is not paid or payment is rejected by the bank, the SELLER reserves the right to unilaterally terminate the sales contract, and the SELLER will not be obligated to deliver the product.

ARTICLE 4 – PRODUCT DELIVERY

4.1. The SELLER may provide an estimated delivery timeframe for the purchased product. The delivery period shall not exceed the legal limit of 30 (thirty) days as prescribed in the Distance Selling Regulations. If the product cannot be delivered within the promised period, the BUYER will be informed of the delay.

4.2. The product will be delivered to the person specified by the BUYER at the designated delivery address, along with the invoice. The SELLER shall not be responsible for any damages or expenses resulting from the acceptance of the product by a person other than the BUYER at the delivery address. Delivery to the specified person at the delivery address will be deemed as delivery to the BUYER, fulfilling the SELLER's obligations.

4.3. The BUYER is responsible for inspecting the product promptly upon delivery and notifying the SELLER immediately of any defects using the contact details provided above.

ARTICLE 5 – RIGHTS AND OBLIGATIONS OF THE SELLER AND BUYER

5.1. The SELLER is responsible for delivering the product under the Contract as per the specifications and features detailed in the order, complete with any warranty certificates and user manuals.

5.2. The BUYER is responsible for promptly inspecting the product upon delivery, rejecting the product if any issues arise with the product or delivery, and filing a report with the carrier's representative. Failure to report and assess the product's condition upon delivery will be deemed acceptance of the product without damages.

5.3. In cases where the SELLER is unable to deliver the ordered products or services, the SELLER must notify the consumer in writing or through durable data storage within three days of becoming aware of this situation. The SELLER must refund all payments received, including any delivery charges, within fourteen days from the date of notification. The unavailability of the product in stock does not constitute an inability to provide the product.

ARTICLE 6 – RIGHT OF WITHDRAWAL AND OBLIGATIONS OF THE PARTIES

The BUYER has the right to withdraw from the contract within 14 (fourteen) days without providing any reason and without incurring any penalty. Unless it is a product exempted from the right of withdrawal under Article 7, the BUYER may exercise the right of withdrawal by sending a withdrawal notice to the email address or phone number specified in Article 2 within 14 (fourteen) days. Unless the SELLER offers to retrieve the product, the BUYER must return the product to the SELLER or the designated person along with the original invoice and completed return form within 10 (ten) days from the date of submitting the withdrawal notice. The returned product(s) must be unused, unworn, unwashed, and in their original packaging with all standard accessories, if any, to allow the SELLER to resell it. In this case, the shipping costs for the return shall be borne by the SELLER. Returns of invoices issued to corporations will not be accepted without a RETURN invoice. Upon withdrawal, the product price of the returned item shall be refunded using the original payment method within 14 (fourteen) days from the receipt of the product. The refund period for credit card payments may vary depending on the bank. The returned product should not have been used, worn outside for any period, washed, or damaged, except for trying it on, to ensure it can be resold. If the returned product does not meet the return policy conditions, it will be sent back to the same address without any additional payment in the event of withdrawal.

ARTICLE 7 – PRODUCTS NOT ELIGIBLE FOR WITHDRAWAL

Products specifically prepared and produced for special occasions such as Christmas, Valentine's Day, Mother's/Father's Day cannot be returned.

ARTICLE 8 – RESOLUTION OF DISPUTES

Disputes arising from this Distance Selling Contract shall be settled by the Consumer Arbitration Committees and Arbitration Courts located at the place of residence of the Buyer or where the Product or Service was purchased by the Buyer, up to the value specified by the Ministry of Customs and Trade. Consumer claims shall be subject to the district/provincial consumer arbitration committees in accordance with the limits specified in Article 68 of the Consumer Protection Law No. 6502."